Introduction
We understand your concerns about protecting your personal information. This policy is intended to help you understand how Cook Group Incorporated (“the Company”) collects, uses and safeguards the information you provide on our website. The Company may amend this policy without notice. Any changes or updates will be effective immediately upon posting to our site.
Personal Data
Visitors may browse the Company’s website without providing any personal information. In some countries where the data privacy laws permit, we may ask you for personal data. For example, we may occasionally conduct on-line surveys to better understand the needs and profile of our visitors. We also request personal information if you register and request additional information on our products and services or if you send us a question. Visitors are not required to provide personal information but by choosing not to do so they may be unable to access certain options, offers, and services.
You should note that personal information that you provide to us through this website may be used by Cook Group Incorporated for marketing and promotional assessments and purposes, its subsidiaries, affiliates. The Company does not rent, sell or otherwise distribute your personal information entered on this site to non-affiliated third parties.
Consistent with applicable laws, we use reasonable and appropriate efforts and measures to safeguard the confidentiality of your information. We take these steps to protect the information from data leaks and misuse. Despite our efforts, please note that there always remains some risks that your data can be improperly accessed, such as during transmission or as a result of misappropriation.
We may share fully anonymized (statistical or aggregated) non-personal information about our users with advertisers, business partners, sponsors and other third-parties to help us customize the Company’s website content and advertising.
In the rare event that the Company is acquired by another Company, we want to inform you of the possibility that personal information that you may share with us can be transferred to the buyer or transferee in connection with that asset transfer. The Company reserves the right to disclose user information if required or permitted by law. Also, please note that we may disclose personal information when we believe, in good faith, that we must in the event of a public health risk or emergency situation.
If you need to update or correct your personal information profile you may do so directly on our website or by contacting us as the address below.
Orders
When you place an order on-line, the Company will collect your name, e-mail address, mailing address, credit card number and expiration date. This information is necessary to process and fulfill your request, send an order or shipping confirmation, and notify you of your order status. All internet transactions with the Company are performed on a secure server that encrypts your credit card information and is intended to restrict access from unauthorized third-parties.
E-mail Communication
Cook recognizes that when you choose to share your personal contact information that it will be secure and not shared or sold. Cook has partnered with ExactTarget to safeguard and protect the data, plus ensure you only receive the type(s) of information you've selected. Read ExactTarget's Privacy Policy.
Company Mailings
When you purchase products on-line from the Company, request product information or otherwise provide us with personal information, you will have the opportunity to provide or decline consent from receiving future e-mail notifications regarding product updates, special offers, important issues and new products. If after choosing to receive e-mail updates you no longer wish to receive updates from us, you can easily withdraw your consent by clicking the link at the bottom of each e-mail or through our website.
Cookies and IP Tracking
Our website uses “cookies” for site administration purposes. If for any reason you wish to not take advantage of cookies, you may set your browser to not accept them, although this may disable or render unusable some of the features of our website.
Our website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our website.
Legal Situations Requiring Disclosure
The Company reserves the right to disclose user information in very infrequently occurring legal situations, such as when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Company website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena, when we believe in good faith that the law requires it, or to respond to an emergency situation.
Policies for Children
The Company does not knowingly collect or use any personal information from children under 13 years of age.
Linked Sites
Our website contains links to third-party (“external”) websites. Cook Group Incorporated does not endorse or make any representations or warranties for the accuracy of content located on linked external websites. Cook Group Incorporated is not responsible for any linked external website’s privacy policies, content, products, data collection procedures, materials, software, business activities, etc.
Contact Information
If you have any questions or if you have a complaint about our data privacy practices, please contact us at the address below:
Global Corporate Privacy Office
Cook Group Incorporated
P.O. Box 489
Bloomington, Indiana 47402-0489 USA
Phone: (812) 339-2235
Toll Free: (800) 457-4500
Toll Free FAX: (800) 554-8335
Email: compliance@cookmedical.com
Policy revised November 27, 2007.