Our goal is to improve patient care, through our products but also through our business practices. Every day, we’re discovering new ways to cut costs out of the supply chain for us and our customers. And we think it’s our responsibility to be diligent in pursuing these opportunities.
We are also hearing from our customers around the globe that they need our help in solving their supply chain issues. They can’t make their supply chain more efficient without our cooperation, and vice versa.
That’s why Cook Medical has formed a Supply Chain Improvement Team, which includes individuals in North America, Europe, and Asia, who are dedicated specifically to the different areas where we can create a more efficient and sustainable supply chain. This team is one of the reasons why Cook was recently recognized by Gartner as an innovator in healthcare supply chain.
The new team will work with our customers to develop tools to meet their supply chain needs, then bring those tools back to Cook and find ways to apply them across healthcare. We know that solving some of these problems will require both sides of the table to ask tough questions and, more importantly, be willing to answer them. Some of these answers might not be beneficial to us short-term, but we’re committed to keeping our eyes on long-term improvement for healthcare.
“Creating a team that actually helps us understand what issues our customers are facing, ultimately help us operationalize and then bring a set of tools back to the customer was critically important for us,” says Dave Reed, vice president of Healthcare Business Solutions. “As healthcare, and supply chain specifically, go through a lot of changes and challenges over the next couple of years, it’s important for us to provide a group of individuals to help customers optimize their supply chain process.”
We’re dedicated to finding the answers with our customers. Over the next few weeks, we’ll discuss the specific benefits that this global group will bring to healthcare.