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Healthcare Business Solutions


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Awareness From the desk of Dave Reed
News UDI class II device deadline

Using GS1 standards

We think standards make sense for healthcare and for our business. Standards help improve patient safety and the supply chain.

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E-commerce

E-commerce is a more efficient, lower-cost way to do business. It's one of the many ways we're working to build a better supply chain and help healthcare do more with less.

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Sustainability

Our goal is to leave our environment in better condition than we found it. We're always looking for new ways to reduce waste.

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Customer support

Cook offers several tools to help you find what you need. You can search for information about products, reimbursement, ordering, and returns.

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Upcoming Events
Federation of American Hospitals
March 5, 2017 - March 7, 2017
Washington, D.C.
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Health Connect Partners Spring Meeting
February 27, 2017 - February 1, 2017
Miami, FL
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Spring IDN Summit
April 9, 2017 - April 12, 2017
Orlando, FL
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GHX Healthcare Supply Chain Summit
April 24, 2017 - April 27, 2017
National Harbor, MD
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Gartner Supply Chain Executive Conference
May 23, 2017 - May 25, 2017
Phoenix, AZ
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GS1 Standards
June 19, 2017 - June 22, 2017
Las Vegas
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Premier Breakthroughs 2017
June 27, 2017 - June 30, 2017
Washington, D.C.
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AHRMM 2017
July 23, 2017 - July 26, 2017
Washington, D.C.
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HealthTrust
July 17, 2017 - July 19, 2017
Las Vegas, NV
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Fall IDN Summit
August 28, 2017 - August 30, 2017
Phoenix, AZ
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Health Connect Partners
September 18, 2017 - September 20, 2017
Chicago, IL
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Latest News

December 16th, 2016
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data. Consumerism Consumerism, leading to…


November 17th, 2016
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

There is a lot of variation in healthcare. When examining how clinicians deliver care, the ideas of clinical variation, clinical integration, and clinical alignment are frequently reviewed. Clinical alignment is getting stakeholders, like doctors, nurses and administrators, all on the same page. Clinical integration builds on clinical alignment and refers to how these stakeholders are…


November 11th, 2016
In a time when our industry is under tremendous pressure to reduce the cost of healthcare, we think working together is more important than ever. Below are a few case studies we’ve put together highlighting supply chain successes achieved through collaboration with health systems.

In a time when our industry is under tremendous pressure to reduce the cost of healthcare, we think working together is more important than ever. Below are a few case studies we’ve put together highlighting supply chain successes achieved through collaboration with health systems.   Lowering total cost of ownership through package consolidation OCTOBER 29TH,…


October 25th, 2016

UDI report: what’s next for unique device identification (UDI)? Guest post with Karen Conway and Mike Schiller As we are a month past the date when the FDA’s unique device identifier regulation for class II products took effect, we thought it would be helpful to start a UDI report with industry experts. We’ve talked with…


September 19th, 2016

Learn more about the UDI class II device deadline With the recent September 24, 2016 deadline of the FDA unique device identifier (UDI) regulation for class II products, we interviewed our two subject matter experts, Dheepa Lekshmanan, global UDI program manager, and Karen Bradburn, manager of Regulatory Affairs. Dheepa and Karen have been, and will…


September 15th, 2016

The healthcare industry is spending a lot of time thinking about how to encourage patients to help themselves. For example, how do healthcare professionals help people care about how many calories they consume a day, what type of food they purchase, and whether they sit in front of the television at night or go for…


August 16th, 2016

In early August I attended the Association for Healthcare Resource & Materials Management (AHRMM) 2016 conference, an annual meeting focused on advancing healthcare through supply chain excellence. While reflecting on my four days away, I recalled three relevant themes in the sessions I joined and the conversations I had: a continuing focus on consumerism in…


July 21st, 2016
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

As referenced in my March blog post about the patient experience, consumers are more equipped and are driving healthcare change more than ever. Between the use of smartphones, the increase in extended hours at physician clinics, the surge of ambulatory centers, and the use of walk-in clinics, healthcare is transforming. Historically, patients went to a…


July 6th, 2016

We were honored recently when Cook Medical became an inaugural member of the Global Healthcare Exchange’s (GHX) new Millennium Club. ­­GHX is a company that helps lower healthcare costs through the supply chain by increasing healthcare operational efficiencies. The Millennium Club recognizes healthcare providers and suppliers who generate over 1 million automated transactions annually through…


May 2nd, 2016
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

As I discussed in my blog post about outmigration, cutting costs is a huge challenge for the healthcare industry. The two main ways that any business can cut costs are by eliminating waste and reducing variation in business processes. In this blog post, I’ll discuss the importance of reducing clinical variation in the healthcare industry….


March 29th, 2016

In my previous blog post, I discussed outmigration and the importance of encouraging and incentivizing patients to seek medical treatment in the right setting at the right time. Where and when patients get treatment is just one of many aspects of patients’ experience with the healthcare industry during their lifetimes. A world of immediacy Historically…


March 21st, 2016

In my last blog post, I discussed the three absolutes that every healthcare provider is facing or will soon face: treating more patients, reducing costs, and improving outcomes. Cutting costs is a huge challenge for healthcare providers. Some healthcare systems have a target as high as $400 million in cost reductions. One key way that…


February 24th, 2016

From Dave’s Desk: The top three challenges we face in healthcare today FEBRUARY 23RD, 2016 As we entered the new year, I reflected on my experience in the healthcare industry as a professional and as a patient. Specifically, I thought about not only how the industry can address the challenges we face in healthcare today,…


December 15th, 2015
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

Is anyone else in disbelief that it’s already the end of 2015? It feels like life, work, and the world in general are moving faster than ever. It’s important to take time to pause as the year comes to a close, reflect on what you’ve learned and accomplished, and prepare for what’s ahead.


December 11th, 2015
Capstone

Capstone Health Alliance awarded Cook with the Supplier Innovation Honorable Mention Award at its annual membership meeting in early November. Comprised of over 125 hospitals that span from the Northeast to the Midwest, Capstone Health Alliance is a regional group purchasing organization that delivers savings and enables supply chain efficiencies for its members. This is the second year that Capstone has presented supplier innovation awards during the meeting. The award recognizes suppliers that proactively bring opportunities to Capstone’s members and support its mission of delivering continuous value through aggregation, collaboration, and innovation.


December 3rd, 2015
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In April 2016, we will be removing a redundant, short barcode from our product labels. To learn how this change could affect your facility, please find your country in the list below and select your language.


November 11th, 2015
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

As I discussed in my Reflections on AHRMM post, there are five recurring themes from the past several months. One of those themes is reducing clinical variation. Think for a second about how many physicians practice throughout the world. They all went to medical school and have been trained to practice medicine at the highest standard, but there are some differences in how they learned to perform procedures. Their procedures vary somewhat, depending on which medical school they attended, which hospitals they worked at, and which physicians they trained under.


October 30th, 2015
MSS award.jpg

Mid-America Service Solutions, LLC (MSS), holds an annual conference that is focused on driving value in supply chain efficiencies. When MSS witnesses a supplier-partner that sets high standards in this area and drives substantial savings to the MSS membership, it presents a supplier-of-the-year award at its annual conference.


October 29th, 2015

For decades, Cook Medical has worked with physicians to develop new medical devices. So when University of Pittsburgh Medical Center (UPMC) asked Cook’s Healthcare Business Solutions (HBS) team to help improve its processes and reduce costs, UPMC and the HBS team developed and tested an innovative new program for UPMC—just like Cook would do with a device for a physician.


October 1st, 2015
As I reflect back on 2016, I am reminded that the three healthcare absolutes—treat more patients, reduce costs, and improve outcomes—are still very much an everyday focus. However, three recurring themes that I have noticed in conjunction with the healthcare absolutes in 2016 include healthcare consumerism, care coordination, and big data.

The next unique device identification (UDI) adoption date is around the corner. The FDA has decided that by October 24, 2015 all implantable, life supporting and life sustaining medical devices must have their UDI data published to the GUDID. The easiest reason to use the UDI is because you are required to. Although checking the regulatory box is important, it’s not the best reason to adopt data standards in your facility.


September 17th, 2015
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The Franciscan Missionaries of Our Lady Health System (FMOLHS) has five major medical centers and is the largest health system in Louisiana. Founded in 1911, FMOLHS is a non-profit, mission-focused healthcare ministry that provides millions in unreimbursed medical care each year. As FMOLHS’s leadership learned about the Affordable Care Act and new regulations from the FDA, they realized that they needed to adopt GS1 data standards in order to help sustain their healthcare system and keep providing the highest possible level of patient safety.


September 1st, 2015

At the beginning of August, I attended the Association for Healthcare Resource and Materials Management’s (AHRMM) annual meeting. We were excited to welcome AHRMM to our backyard, Indianapolis, just 50 miles from Bloomington. Looking back at the days spent at AHRMM, I see that five themes were prevalent throughout many of the discussions and have…


August 7th, 2015

By: Sandi Michel, MPM, ITIL, LSSBB FMOLHS Director of The Office of Data Standards & Interoperability When FMOLHS chose a partner for our first pilot implementing GS1 US Data Standards, we immediately thought of Cook Medical. The Cook Medical journey to adopting GS1 US Data Standards began in 1999 and continuously progressed for over a…


August 4th, 2015

Salil Joshi of GS1 has over ten years of experience helping healthcare providers implement data management strategies, optimize technology, and initiate supply chain business process improvements that reduce costs and improve patient care. Working with cross-functional teams, he has managed projects to normalize item master lists, perform technology assessments, and analyze and improve supply chain…


July 31st, 2015

Starting a data standards conversation within your organization can be daunting. And having the Unique Device Identification (UDI) regulation creating a sense of urgency around using data standards to identify products can be both a blessing and a curse. On the one hand, the fact of the matter is that every healthcare organization will have…


July 20th, 2015

A few weeks ago, I had a meeting with three different customers, all from healthcare systems that were looking to revamp the way they worked with suppliers. We talked a lot about partnership, and I found it interesting because each of the customers had a unique perspective on how to approach supplier relations. It got…


June 4th, 2015

Q: What is your role at Cook Medical?  I’m a corporate account executive with a focus on building relationships with IDNs that foster optimal supply chain efficiency via distribution. I’m also part of the Supply Chain Improvement Team, and that team is dedicated to developing solutions that work across our customer base and creates a…


May 4th, 2015

One of the most important things I do on a regular basis as director of Healthcare Business Solutions in Europe is listen and talk to our customers. And what better way to encourage discussions with customers than to host an open forum where they can share ideas and discuss the best pathways forward. So last…


April 29th, 2015

Recently we’ve been talking a lot about how healthcare is changing, and the trends are pointing to lower cost procedures in non-acute care facilities that are more convenient for patients. That kind of reformed system would mean less expensive healthcare across the board, with increased access to care for patients. But reform is the key…


April 22nd, 2015

Last year, we shared a story on a change we made to two of our shipping containers to reduce waste in the healthcare system. We adjusted the dimensions and made the boxes slightly smaller. This small change takes weight out of boxes, which saves on shipping costs, and also reduces the amount of cardboard that…


March 25th, 2015

In the March/April edition of National Health Executive, Andy McMinn, head of procurement and logistics at Plymouth Hospital NHS Trust discusses making excellence in procurement mainstream in the NHS.  He also praises innovative supplier partnerships, like those with Cook Medical, that are based on mutual trust and mutual outcomes. Click on image to read the…


March 25th, 2015

Peter Hogarth is a corporate account executive with the HBS team in Europe. He oversees the day-to-day management of customer accounts in the UK, Ireland and the Netherlands. Peter sat down with National Health Executive magazine to give readers an insight into his role and share some tips on having productive supplier-procurement relationships. Click on…


March 19th, 2015

The situation Health spending in Austria continues to rise, and hospitals are highly motivated to improve cost-efficiency. The LKH University Hospital Graz is no exception. Cook Medical has supplied LKH-University Hospital Graz with products for many years. However, Cook and the hospital’s business managers had not worked together very closely. A member of Cook’s Healthcare…


February 24th, 2015

Value-based healthcare is a term that gets used a lot today. Things like the Affordable Care Act are influencing a shift away from the fee-for-service healthcare model that currently exists in the U.S. But value is a word with a lot of possible definitions. What exactly does value mean in a healthcare context? What does…


February 23rd, 2015

In recent months, Cook Medical and Guy’s and St. Thomas’ NHS foundation trust have approached their supplier/provider relationship differently in order to improve their procurement and inventory processes. That partnership, a success in many ways, was recently featured in National Health Executive, the UK’s leading healthcare business publication. Check out the featured piece: “Clinicians who…


January 19th, 2015

Healthcare is a massive industry with lots of moving parts and wide-ranging stakeholders, centring on one simple goal: looking after the patient. It’s the reason we’re all here. Even areas of the industry that may seem to be removed from patient care, such as procurement, play a crucial role in meeting that goal. Recently, National…


January 5th, 2015

Data standards are becoming a hot topic in the UK healthcare community as people begin to recognise that improving the procurement process can reduce costs across the system. As pressure increases to reduce the cost of healthcare without compromising patient outcomes, data standards become a more relevant and significant solution. Recently, Cook’s chief information officer,…


December 15th, 2014

A recent article in National Health Executive (NHE) discussed Leeds Teaching Hospitals NHS Trust’s efforts to introduce e-enablement across procurement and supplies. The trust’s goal is to create a more efficient procurement process and reduce costs. Efficient procurement is becoming a priority for many NHS trusts as pressure builds to decrease costs without sacrificing the…


December 9th, 2014

The challenge All integrated delivery networks (IDNs) face the same cost pressures: of managing rising healthcare costs without negatively affecting patient care. In 2013, a regional health system in the South was specifically challenged to reduce its spending by $100 million over four years. The IDN recognized that a huge opportunity to cut costs was…


November 25th, 2014

Last week, Cook attended the annual Health Care Supply Association meeting in Manchester. This event is one of the best opportunities we have throughout the year to hear from the collective group of procurement professionals in the UK. This year’s theme was “Delivering Excellence.” We believe the Department of Health’s (DOH) procurement strategy document “Better…


October 31st, 2014

Recently, Cook Medical hosted a discussion on Unique Device Identification (UDI) at the IDN Summit’s annual fall meeting. Suppliers and providers gathered to discuss the challenges their organizations are facing as the UDI regulation unfolds over the next few years, but also the value that adopting UDI and data standards could add to healthcare. After…


October 23rd, 2014

  The Health Service Journal (HSJ) and Cook Medical recently organised a workshop in best practice in procurement in the NHS. Procurement chiefs from across from major UK Trusts discussed how their departments were evolving to meet the financial and structural challenges in the NHS and how a collaborative model around clinical engagement was required….


September 11th, 2014

The first wave of unique device identification UDI regulations is staring device manufacturers in the face, with the requirement that all Class III implantable devices will be marked with a unique device identifier by September 24, 2014. It’s a good opportunity to take a step back and look at where the industry is in terms…


August 15th, 2014

We’ve been talking a lot about data standards. Last year, Cook proudly announced that we were among the first companies to adopt GS1 data standards by applying Global Trade Item Numbers (GTINs) to all of our products. We were also honored to be recognized for that effort earlier this year. Clearly, we’re invested in this…


August 8th, 2014

The best supply chain is an invisible one. Every time you go to the grocery store, for example, you are experiencing an efficient and streamlined supply chain without even realizing it. All the products, though they are made by multiple companies and sold by a single store, scan easily and can be paid for together….


August 1st, 2014

Last week, we introduced the latest addition to the Cook family: the Supply Chain Improvement Team. We think that dedicating a team to solving supply chain issues will benefit ourselves and our customers, especially because we’re approaching it in a unique way. The team’s job is to listen and identify opportunities to improve the way…


July 21st, 2014

Our goal is to improve patient care, through our products but also through our business practices. Every day, we’re discovering new ways to cut costs out of the supply chain for us and our customers. And we think it’s our responsibility to be diligent in pursuing these opportunities. We are also hearing from our customers…


July 17th, 2014

Procurement matters. Great products don’t mean much if they can’t get to the right patient at the right time. At Cook, we care as much about procurement as we do about creating high quality products. We’ve been working with our customers to improve the procurement process, and we think organizations that are doing it well…


June 29th, 2014

Is this a utopian healthcare provider/supplier relationship or an achievable necessity? Martin Matkin, director of Cook’s Healthcare Business Solutions team in Europe and Ali Ali, head of procurement at Bradford Teaching Hospitals NHS Foundation Trust know such relationships are both achievable and necessary. Cook and Bradford worked together to improve catalogue management and optimise transactional…


June 13th, 2014

Did you know only 7.5% of an EU country’s healthcare budget on average is spent on medical devices*? Even still, some procurement teams across the United Kingdom and beyond are tasked daily with driving down their supplier’s prices rather than using their capabilities, contracts, and experience to better their patient care. At Cook Medical, we understand…


June 8th, 2014

Recently the National Health Service (NHS) in the UK announced a new e-procurement strategy, as part of their cost savings initiatives to reduce non-pay expenses by £1.5 billion by 2015-2016. At Cook Medical, we also think e-procurement makes sense. It reduces errors in customer orders and customer service. It saves time and money across the system….


June 3rd, 2014

Gartner is a prestigious information technology research and advisory company and they periodically recognize companies who are making strides in innovating supply chain. Also humbling is the fact that this is the first year that the Chainnovators award is being presented to an organization in the healthcare industry. We’re proud of the work that led…


May 28th, 2014

National Health Executive (NHE), one of the top healthcare publications in the United Kingdom, recently featured Cook Medical and one of our customers in a timely piece about NHS e-procurement strategy and partnering with suppliers. Working closely with Bradford Teaching Hospitals NHS Foundation Trust gave Cook’s HBS team an opportunity to pilot new supply chain…


April 24th, 2014

As we mentioned last week, Intermountain Healthcare is very focused on sustainability initiatives. In addition to creating a more efficient waste stream, the system is also analyzing one of the most common practices in a workplace: printing paper. Intermountain estimates its print operations cost between $49-147 million annually. They used Gartner’s white paper on cost-cutting initiatives to identify…


April 23rd, 2014

Cook Polymer Technology (CPT) participated in the Energizing Indiana and Duke Energy initiative by replacing existing high wattage lighting fixtures for more energy efficient fixtures. The program offers a one-to-one fixture replacement rebate, and the new fixtures give us a long-term savings on energy costs. The exterior phase of the project consisted of replacing twenty-nine…


April 22nd, 2014

Happy Earth Day, everyone! As we continue talking about sustainability in healthcare, we know small decisions can make a big impact. We also need to acknowledge the large decisions that take a lot of research and a lot of help. Rush University Medical Center is one example of an organization that thinks about sustainability “upstream,” which…


April 21st, 2014

Healthcare professionals are coming together to discuss sustainability issues and solutions at CleanMed 2014, June 2-5, in Cleveland, Ohio. With over 40 educational sessions and access to sustainable vendors, CleanMed will inspire ideas about healthcare sustainability. If you are looking for a forum where you can discuss green topics, check out the CleanMed website. For more…


April 21st, 2014

Since it’s Earth Day, we thought it was a good opportunity to talk about sustainability. Sustainability is one of those words that has many different definitions, depending on who you ask. At Cook, sustainability means that we try to make decisions that are not only good for business, but also good for the planet. This has been…


April 18th, 2014

The healthcare industry generates a lot of waste, all of which impacts our world economically, socially, and environmentally. The Sustainability Roadmap for Hospitals helps us understand the different types of waste in the industry and reduce waste through prevention, reduction, and recycling. One of the ways that we can use the Roadmap is to employ performance improvement…


April 17th, 2014

Do you want to know your environmental impact? Try these impact calculators to find out: Personal footprint calculator from the Global Footprint Network Personal and home carbon impact calculator by The Nature Conservancy  Business carbon calculator from Renewable Choice Energy


April 16th, 2014

Who knew that making a small change to a shipping box could have such a big impact? Cook Medical’s Matt Palmreuter did. As a senior packaging engineer, Matt analyzes and evaluates the corrugated cardboard boxes that we use to ship our products. These boxes play a bigger role in the healthcare supply chain than you…


April 15th, 2014

Intermountain Healthcare is based in Salt Lake City, Utah, and is one of the leading healthcare providers in its region. Sustainability is part of its culture, and the system is currently focused on 12 specific areas for analysis and improvement. One of those areas is its waste stream. As you recall, there are many different types…


April 14th, 2014

When talking about sustainability, the term “waste” is used frequently, but it can have many different meanings. In the healthcare industry, waste is produced as medical waste, hazardous waste, landfill waste, and even process inefficiencies. We see hospitals and others in the supply chain examine the components that contribute to this waste. Identifying opportunities to…


December 4th, 2013

Electronic commerce (e-commerce) is a lower-cost, more efficient way to do business. Without online ordering, some customers rely on fax, phone, and email orders. These types of orders are more prone to human error, take more time, and cost more than online ordering. However, not all customers are able to use more advanced forms of…


September 25th, 2013

Below is a post from Dave Reed, vice president of Operations and Healthcare Business Solutions, recently posted on The Healthcare Hub: About two years ago I was giving a talk on healthcare supply chain and mentioned that within the past 90 days one healthcare system had ordered from us over 60 times in one day,…


September 17th, 2013

We previously discussed data standards and that we believe that a global standard just makes sense for healthcare. We continue to find ourselves discussing the variety of standards that are emerging for the healthcare industry worldwide. Since 2007, the Food and Drug Administration has been drafting regulations for a unique device identification system for most of the…


January 1st, 2013

We believe standards make sense for healthcare and for our business. About a decade ago, one of our sales and distribution companies was trying to efficiently manage the inventory of multiple Cook manufacturing companies. But none of our manufacturers used the same product-numbering system, and that made doing business difficult. To solve this problem, we…

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