We are currently experiencing significant shipping delays due to the implementation of new software at our distribution center.
Our teams are working with urgency to address these issues and resume shipping within our normal timeframe.
We are also experiencing significant call volumes with shipping delay inquiries. Please expect a delay when contacting customer support at 1.800.457.4500 or email@example.com.
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Patient safety is our first priority. Please report any adverse events or product complaints immediately to your local Cook representative or to our Customer Relations team. They will collect from you the important information and arrange return of the product(s), if available, and deliver them to the appropriate teams at Cook Medical.