In-services are a powerful way to provide value to our customers and ultimately help patients.
I recently worked with a hospital in Washington to provide training at an all-day difficult airway in-service for more than 100 certified registered nurse anesthetists (CRNAs) and CRNA students, emergency department physicians, anesthesiologists, and pediatric ICU physicians. Two instructors from the hospital led the training, with my support.
This hands-on training covered procedures using Cook’s Seldinger and surgical versions of the Melker cricothyrotomy sets, airway intubation introducers, and devices designed to exchange supraglottic airway products. As a result of this airway in-service, I helped provide refresher training for clinicians on various airway procedures. By supporting my customers with their in-service needs, I can ensure that they have everything they need to manage a difficult airway.
In-services on airway products are really valuable, and I try to hold them as often as I can. Typically I’ll hold four or five airway in-services a year, depending on my customers’ needs.
By building our customers’ confidence with difficult airway products, we can prepare them for emergent situations when they use Cook products that can save patients’ lives.
— Dan is a district manager for Critical Care serving Oregon and Washington.