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Critical Care

Meet Audrey

Audrey is a district manager for critical care.What do you do at Cook?
I am a District Manager in Critical Care. My territory includes most of Tennessee, portions of Kentucky, Mississippi, and Alabama.

How long have you been with Cook?
I joined Cook in June 2009.

Where did you do before joining Cook?
I worked in pharmaceutical sales for six years.

What differences do you see between pharmaceutical and medical device sales?
I noticed a big difference during my first week on the job. I received three calls from hospitals: one from a physician, one from a nurse, and one from purchasing. That was unheard of to me because in the pharma industry, the market was so saturated that doctors didn’t even want to see me.

When I came to Cook, not only did doctors want to talk to me, but they wanted me to come in. It was the best thing ever. They didn’t run away when they saw me. It confirmed that I made the right decision coming to Cook.

Working here I feel like a resource for my customers, not a salesperson.

What do you think differentiates Cook?
Working in sales, our livelihood does depend on how well we sell our products, but it’s different at Cook. We want to do what’s best for the patients and our customers.

I have friends that work in sales at other companies, and they are focused on moving their products in no matter what. Their end goal isn’t always about what’s right for the patient.

What do you like best about your job?
When I came on board, I didn’t expect to stay with Cook this long. It’s just not typical to stay with the same company for a long time in medical sales.

But I like it here and I like the people that I work with. You can have the best job in the world, but if you don’t like the people you work with, it’s no good. I also like that company is family-oriented, and I’m able to maintain work-life balance. It’s a great fit for me!