The last several years have brought significant change to Cook. To ensure that we are positioned to be successful in this new world, our global leadership teams have implemented a new vision and strategic plan that were informed by extensive feedback from our customers and employees. After a time of internal transformation, we’re focused on our future, and we believe there are great things to come.
We are privately owned, which means we can look at the world our own way and do what we feel passionate about.
What are we passionate about? That’s simple: Making unique, quality medical devices and connecting with people to improve lives on both sides of the device; that is patients and employees. Cook was founded on inventing, manufacturing, and delivering medical devices that give healthcare professionals what they need to get their patients back to living.
Our customers have a high expectation that their suppliers are going to innovate on a regular basis. We are focused on not only bringing new products to market but also keeping our existing products relevant to a changing healthcare landscape. We also recognize it’s not just about great products but understanding customer needs and meeting those consistently.
Central to our focus on innovation is our belief in the importance of using our business to help people and communities thrive. We understand that our ongoing success will come from creating inclusive, supportive, and healthy environments where we can prosper together.
We are proud of our history of innovative firsts and the impact we have on the lives of patients and in communities, and we are focused on increasing this impact around the globe.
Our vision is to get back to what we were founded on, delivering a continuous stream of innovative new products and services to address unmet customer needs. Reaching this vision requires careful planning, a lot of hard work, and strategic choices including a full review of our product portfolio to ensure strategic fit for the future. Our future will focus on Cook’s unique approach to Invention, Connection, People and Community.
Invention: Innovation that benefits patients is what drives us, and it always has. We connect with and listen to healthcare professionals to identify unmet needs and use our expertise to imagine new solutions. This innovative spirit and a relentless focus drives everyone in Cook towards the shared goal of getting patients back to living.
Donna’s Story: When Donna was eight months pregnant, her leg suddenly became swollen and sore. Hear her experience getting emergency treatment with an innovative Cook product that got her back to living her life as a busy mom.
Connection: We believe two-way understanding is vital for advancing patient care. We value the relationships that built our company, from those that help us design the future of healthcare to those that deliver the best patient care every day. We know that the future lies in creating a customer-centric environment through listening and understanding. Whether in person, virtually or through on-demand content, we’re here whenever and however you need us to continue to strengthen the connections we have.
Vizient award: Cook has been making changes. Vizient noticed. This award demonstrates how Cook’s deep connections helped us understand and respond to our customers’ needs for transparency and innovation in our supply chain.
People: Our people are our greatest asset and are at the heart of everything we do. Bill Cook used to say, “If you take care of the company, the company will take care of you.” We are determined to create an inclusive and supportive environment that allows everyone to reach their full potential within Cook. We provide resources and benefits to help our employees achieve their personal and professional goals while actively working to remove any barriers that stand in their way.
Austin’s story: Austin earned both a bachelor’s degree and an MBA through the MyCookPathway education program–at no cost to him.
Community: If our communities are not healthy, we are not healthy. Companies play a vital role in building strong, healthy, and sustainable communities for the future. We can be a successful business while using our time, resources, and expertise to help solve the problems that are holding communities back–what we call doing good business while doing good in the world. We know this looks different in communities across the globe, but we are committed to making an impact everywhere we operate in our unique Cook way.
Anna’s story: Anna, a Stone Belt client, has autism and some vision impairments, but she doesn’t let those challenges stop her. Anna makes medical devices for Cook Medical through a unique partnership between Cook Medical and Stone Belt to provide those with differing abilities the chance at meaningful work.