Key highlights
- Cook Medical is one of only five suppliers nationally recognized in the inaugural HIRC Member Choice Awards program
- Cook won in the Supplier Transparency category, recognized for its Customer Portal, data dashboards and collaborative Supply Chain Fellowship program
- The award reflects Cook Medical’s ongoing commitment to supply chain resilience and continuity of patient care
Left to right: Travis DeWolfe, Ross Harvey, Emma Strieter, Haley Aud
Bloomington, Ind. — Cook Medical won the Healthcare Industry Resilience Collaborative (HIRC) Member Choice Award at the annual HIRC meeting. Cook won the award in the Supplier Transparency category. This award is an example of Cook’s efforts to improve our customers’ experience.
How winners are chosen
Each year, the HIRC Member Choice Awards honor suppliers nominated by HIRC’s provider members for demonstrable practices that strengthen supply assurance and continuity of patient care. This inaugural program recognized only five suppliers nationally, underscoring the rarity of being nominated and awarded among HIRC’s member network. Awardees were determined by customer nominations and must hold one or more HIRC badges. The nomination process requires customers to rank nominees against five key criteria for the category and to submit five short essay responses — a process that requires thoughtful consideration and time commitment.
Why Cook was chosen for the HIRC Member Choice Award
Cook Medical was nominated for, and won, the Member Choice Award for several reasons, including:
- The Customer Portal, which shares timely, usable data that empowers two-way collaboration and earlier risk detection.
- The Supplier Risk Dashboard, which shows risk disclosures that enable accurate demand planning and forecasting so customers can continue patient care as smoothly as possible
- The Supply Chain Data Management (SCDM) dashboard, which shows data across procurement, production, logistics and distribution networks for more efficient mitigation and purchasing planning
- Cook’s Supply Chain Fellowship program, a Cook-funded fellowship where a recent MBA graduate works with an industry organization to better understand the relationship between suppliers and providers. The research is published to share their learnings with the whole industry
Quotes
“Supply chain resilience starts with visibility, and visibility starts with honest, open communication. We built our supplier portal and our other data dashboards to give our customers the transparent information they need to plan, adapt and keep delivering for their patients. This award is a testament to the teams across Cook who make that possible every day,” said Ross Harvey, vice president of global supply chain at Cook Medical.
“Our Supply Chain Fellowship was a major factor in Cook receiving this award. The bright fellows have already published several insightful reports from their learnings. The fellowship is a chance for Cook and the entire industry to better understand the dynamics between suppliers and providers and how we can refine processes that benefit everyone. And in the spirit of true learning, we share the research freely for everyone to learn from,” said Travis DeWolfe, supply chain solutions manager at Cook Medical.
About HIRC
The Healthcare Industry Resilience Collaborative (HIRC) is a non-profit, member-driven consortium that strengthens healthcare supply-chain resilience to protect continuity of patient care. HIRC brings providers, suppliers, and partners together to turn shared resiliency and transparency standards into sourcing-ready, measurable tools that reduce risk and support real-world procurement and operational decisions.
FAQs
What is the HIRC Member Choice Award?
The HIRC Member Choice Award is an annual recognition program that honors medical device and healthcare suppliers nominated by HIRC’s provider members for practices that strengthen supply assurance and continuity of patient care. This inaugural year, only five suppliers were recognized nationally.
What is Cook Medical’s Customer Portal?
The Cook Medical Customer Portal is our self‑service digital platform that enables customers to view product and order information, monitor availability, initiate returns, and access supply chain insights—helping increase transparency, reduce manual touchpoints, and improve the overall customer experience.
What is Cook Medical’s Supply Chain Fellowship?
The Cook-funded Supply Chain Fellowship pairs a recent MBA graduate with a healthcare provider. The fellow, with no ties to either organization, can perform objective research. Both organizations agree on a specific project in advance of finding a fellow who is best suited with the appropriate skills to problem solve. Fellows are responsible for finding scalable, real-world solutions and sharing those solutions with the industry by creating a white paper. This is a way for their experience to continue to live on and foster innovation within the healthcare supply chain.
How does this award benefit Cook Medical’s customers?
This recognition validates that Cook Medical’s commitment to supply chain transparency is making a real difference for healthcare providers. By sharing actionable data through the Customer Portal, Cook helps customers plan more effectively, mitigate supply risks earlier, and maintain continuity of care for their patients.
About Cook Medical
At Cook Medical, we are passionate about making unique, quality medical devices and connecting with people to improve lives. Founded on inventing, manufacturing, and delivering medical devices, we provide healthcare professionals with the tools they need to help their patients return to living.
Our commitment to innovation involves bringing new products to market and keeping existing products relevant to a changing healthcare landscape. We believe in using our business to help people and communities thrive by creating inclusive, supportive, and healthy environments.
We are proud of our history of innovative firsts and the impact we have on patients and communities. With headquarters in Bloomington, Indiana, and manufacturing facilities and offices in various global locations, we challenge ourselves to maintain a global perspective while focusing on local impact.
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