In this series, we meet members of the Endoscopy team from different regions around the world. This month we talk to Jay, our regional manager for Cook Medical in Southeast Asia.
1. What is your current position with Cook Medical and how long have you been in this position?
I’m the Endoscopy Regional Manager in Southeast Asia, currently based in Manila, Philippines. I’ve been in this position for just over a year. I’m responsible for working with our distributors within the emerging markets of this region such as Vietnam, Indonesia, and Philippines. I previously spent more than nine years working with our endoscopy team in Australia in various roles.
2. What is a typical day like for you?
A typical day revolves around supporting our business partners. I may spend time assisting them with pricing strategies, sharing product knowledge or joining them in meetings with physicians in the region.
3. What, in your opinion, makes Cook Medical a unique company?
Cook Medical is a unique company as it genuinely strives to provide the best possible solutions for clinicians and their patients while delivering unrelenting customer support in every level of a healthcare setting.
With the same vigour, Cook Medical’s devotion to its employees and communities is palpable beyond boundaries.
4. What about Cook Medical makes you most proud?
Cook Medical generously invests in educational opportunities for its employees. Pursuing a higher level of education can truly enrich a person’s life and makes it more fulfilled. It’s efforts like these that make me incredibly proud of our company.
5. We are constantly striving to be innovative in Cook Medical. Tell me how you see this in action in the field.
Cook Medical consistently offers a rich pipeline of innovative products and business solutions. Some of the most popular these days are our Vista Educations Programmes. These events add value by helping physicians with their clinical techniques and by equipping them with new knowledge they can bring into their daily practice. The Vista events especially resonate among the clinicians in emerging markets where hands-on training is vital and scarce.
6. What do you like to do when you’re not working?
I like to spend most of my time with my family, taking my daughter to tae kwon do and swimming classes. I also enjoy window shopping and going to cafes with my wife Ana.
Now that I have graduated with my Masters of International Business (with a focus on Southeast Asia), any time left over from work and family is spent on Mandarin classes during the weekend.